At Grouper Education, Inc. (“the company”, “we”, or “us”), we respect your privacy and are committed to protecting it as described in this privacy policy (“Policy” or the “Privacy Policy”). This policy describes the types of information we may collect from you or that you may provide when you use our product, Grouper ("the product", "the service", "the website", "the app", or "product"), and our practices for collecting, using, maintaining, protecting, and disclosing that information. Your use of the Product and Services and any information you provide on the services are subject to the terms of this Privacy Policy, which is incorporated into and subject to our Terms of Service.
| Category | Types of Information We Collect |
|---|---|
| Personal and contact data | Name, Email address, and Password |
| Usage data | Language preference, IP Address, and Other meta data |
| Student data | Grade level, schedule, name, performance data, demographics, and other student data |
For the purpose of this policy, Personal Information is defined as information that identifies, relates to or could reasonably be linked with or describes an individual, either directly or indirectly. We collect Personal Information you provide to us, as well as Personal Information collected automatically and from third-party sources as described below.
We limit the data we process and collect from users of the product and students to only what is required to deliver the services. This includes:
Signed in users such as teachers may work together using the services; however, there are no social features in the product intended to facilitate interactions between students or other users. We do not publicly display your personal or student information that you have submitted to us or that we have collected in the product. This does not restrict users from sharing their own personal information on other websites or applications, which are governed by the privacy policies of those respective platforms.
Our service is free from any advertising including any contextual or personalized advertising. We may contact teachers and administrators directly to market and promote our services; however, we will never use student records for this purpose. Additionally, we do not collect or process personal information for the purpose of tracking for personalized advertising. Similarly, we do not ask users to participate in third-party sweepstakes, contests, or other promotional activities.
As part of providing our services, we may share data with third party vendors who process information to help us provide our services. This includes security and compliance, app functionality, developer notifications, account management, product personalization, first party marketing, and analytics. Please note that we establish contractual limits with third-party vendors regarding the extent and purposes for which they can use personal information that we may disclose to them. You can view the vendors we use to process data and the purposes for which they are used to provide our product below.
For the avoidance of doubt, we never sell personal data from our service and we do not share data with third parties for their own marketing, advertising purposes, or creating advertising profiles.
In the event of a merger, acquisition, or bankruptcy user information may be transferred to an acquiring third party. Third-parties with access to personal information are required to provide the same security protections as the company.
We may disclose information, including personal information, if we have a good faith belief that doing so is necessary to comply with the law, such as complying with a subpoena or other legal obligation.
To use our Products and Services, users are required to create an account. During the account creation process, we will collect certain information to establish and manage your account effectively. Your account enables you to personalize your experience, monitor your activities, and access, manage, and control both your personal data and any information you provide to us.
When student data is provided to us through third party tools such as Clever and Google Classroom, access, modification, or deletion of that data may be managed exclusively through those tools. We recommend contacting the school or district that administers your student’s data for any such requests.
We may contact teachers and administrators directly to market and promote our services; however, we will never use student records for this purpose. You can stop receiving promotional email communications from us by clicking “unsubscribe” in such communications or contacting us directly. We make every effort to promptly process all unsubscribe requests.
The service may contain links to websites, mobile applications, and other online services operated by third parties. These links are not an endorsement of, or representation that we are affiliated with, any third party. In addition, our content may be included on web pages or in mobile applications or other online services that are not associated with us. We do not control websites, mobile applications or online services operated by third parties, and we are not responsible for their actions. We encourage our users to read the privacy policies of each website and application with which they interact. We do not endorse, screen or approve, and are not responsible for, the privacy practices or content of such other websites or applications
A cookie is a text file that is placed on your device browser that stores preferences to facilitate and enhance your experience. For example, if you register with our Product or Services, a cookie helps our product to recall your specific information on subsequent visits. For clarity, we do not use third-party cookies on our service for personalized advertising or to track users and display personalized advertisements on other third-party websites or services. You can find a list of the types of cookies we use below:
Necessary cookies: These cookies enable the core operation of our Products and Services and cannot be switched off in our systems. They include cookies that we use to help control secure areas of our site and to make sure it is accessible to you. You can set your browser to block or alert you about these cookies, but some parts of the site will not work as a result. We use the following necessary cookies from third parties:
Analytics cookies: These cookies collect information about how you use a website, like which pages you visited and which links you clicked on. Their sole purpose is to improve how our website functions. This includes cookies from third-party analytics services as long as the cookies are for the exclusive use of the owner of the website visited.
We use cookies from the following third parties:
We do not track our users across third party websites to provide targeted advertising and therefore do not respond to Do Not Track (DNT) signals from web browsers.
Most browsers let you remove or stop accepting cookies from the websites you visit. To do this, follow the instructions in your browser’s settings. Many browsers accept cookies by default until you change your settings. If you do not accept cookies, however, you may not be able to access all features of the services or they may not work properly. For more information about cookies, including how to see what cookies have been set on your browser and how to manage and delete them, visit https://allaboutcookies.org/how-to-manage-cookies.
Users in the EEA and UK: you can accept or reject cookies other than Necessary cookies when you visit Grouper. If you are a registered user, you can also change your cookie settings at https://grouper.school/account.
We are dedicated to safeguarding the security of information obtained through the services, including personal information. When we collect information from you, we implement reasonable and appropriate administrative, technical, and physical safeguards to help protect it from unauthorized access, use, or disclosure. For example, all data is encrypted in transit and at rest.
Despite our best efforts, no security controls are entirely risk free, and we cannot guarantee that your information will be secure in all circumstances. In the event of a data breach, we will make reasonable efforts to notify affected users in accordance with applicable laws and regulations.
We maintain a data retention policy to establish clear guidelines on the lifecycle management of our data, ensure compliance with legal and regulatory requirements, and demonstrate a commitment to responsible and transparent data management practices within our organization. Personal Data that we collect will be deleted when it is no longer necessary to provide you with our services. We will delete personal data upon account cancellation or termination. If you would like to delete or terminate your account, you can submit a request by contacting us at support@grouper.school. In some cases, we may retain Personal Data beyond the length of time that you have an account with us in order to resolve disputes, comply with legal and compliance obligations, or otherwise. When we enter into a direct agreement with a school or school district, our data retention practices may be governed by the requirements set forth by our contract with that institution. Anonymized data, which is no longer attached to you personally, may be retained for longer periods of time.
For users in the EEA and UK, we are headquartered in the United States and may use service providers that operate in other countries. Your personal information may be transferred to the United States or other locations where privacy laws may not be as protective as those in your state, province, or country.
Depending on the purpose for collecting your information, we may rely on one of the following legal bases to process personal information:
European data protection laws give individuals in Europe the following rights regarding their personal information:
Right of access: You can ask us to provide you with information about our processing of your Personal Information and give you access to your personal information.
Right to rectification: If the personal information we hold about you is inaccurate or incomplete, you are entitled to request to have it rectified.
Right to erasure: You can ask us to delete or remove your personal information where there is no lawful reason for us continuing to store or process it, where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal information to comply with local law.
Right to restrict processing: You can ask us to suspend the processing of your personal information:
Right to object: You can object to our processing of your personal information where we are relying on a legitimate interest (or those of a third party) to do so and you believe it impacts your fundamental rights and freedoms. You also have the right to object where we are processing your Personal Information for direct marketing purposes.
Right to data portability: You have the right, in certain circumstances, to ask us to provide to you, or a third party you have chosen, your Personal Information in a structured, commonly used, machine-readable format.
Right to withdraw consent at any time: Where we are relying on consent to process your Personal Information you have the right to withdraw your consent at any time. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent.
Exercising those rights: Please note that some of these rights may be limited where we have an overriding interest or legal obligation to continue to process the personal information or where certain exemptions apply. If we decline your request, we will tell you why, subject to legal restrictions.
To exercise any of these rights, please contact us at privacy@grouper.school. We may request specific information from you to help us confirm your identity and process your request. If you are a registered user, you can also change your cookie settings and delete your account at https://grouper.school/account.
If you are not satisfied with our response to a request you make, or how we process your personal information, you can make a complaint to the data protection regulator in your habitual place of residence.
For users in the EEA: The contact information for the data protection regulator in your place of residence can be found here: https://edpb.europa.eu/about-edpb/board/members_en.
Except as otherwise provided, this section applies to residents of US states where they have privacy laws applicable to us that grant their residents the rights described below.
For purposes of this section, “personal information” has the meaning given to “personal data”, “personal information” or similar terms under the applicable privacy laws of the state in which you reside. Not all rights listed below may be afforded to all users. If you are not a resident of the applicable states, you may not be able to exercise these rights. In addition, we may not be able to process your privacy rights request if you do not provide us with sufficient detail to allow us to confirm your identity or understand and respond to it.
Verification: Upon receipt of your request, we will initiate the identity verification process to confirm that you are the individual for whom we hold information in our system. This verification procedure necessitates your cooperation in supplying relevant information, allowing us to compare it with the details you previously provided. Depending on the nature of your request, we may request specific information to align with our existing records, or we may reach out to you using a previously provided communication method (such as phone or email). In certain situations, alternative verification methods may be employed based on the circumstances.
Any personal information disclosed in your request will solely be utilized for the purpose of confirming your identity or validating your authority to make the request. We will make every effort to minimize the need for additional information for verification purposes. However, should it be impossible to verify your identity with the existing information in our records, we may request additional details to ensure security and prevent fraud. Any supplementary information you provide for verification will be promptly deleted upon the completion of the verification process.
Authorized Agents: Your authorized agent may be able to make a request on your behalf. However, we may need to verify your authorized agent’s identity and authority to act on your behalf. We may require a copy of a valid power of attorney given to your authorized agent pursuant to applicable law. If you have not provided your agent with such a power of attorney, we may ask you to take additional steps permitted by law to verify that your request is authorized, such as by providing your agent with written and signed permission to exercise your rights on your behalf, the information we request to verify your identity, and confirmation that you have given the authorized agent permission to submit the request.
Correction: You can request that we correct inaccurate personal information that we have collected about you.
Deletion: You can request that we delete your personal information. Once we process a deletion request, we may be unable to provide access or support to any past products or services.
If you would like to modify, correct, or delete your data from our services please contact us at privacy@grouper.school.
Please be advised that the student data that we process on behalf of schools and educators may remain under the control of the respective school. To request access to, modification of, or deletion of student records, please contact the school that maintains those records directly.
We comply with the U.S. Children’s Online Privacy Protection Act (COPPA) and Family Educational Rights and Privacy Act (FERPA), and describe our practices regarding the personal information of all students under the age of 13 below. Our service is designed to be used by teachers and administrators in an education context. However, as part of our services, we may process student records and data from children 13 years of age and under, as provided to us by schools and teachers.
We are committed to protecting the privacy and data of students and children and do not require more information about students or children than is reasonably necessary to provide the service. In addition:
Student records that we process on behalf of schools and educators will remain under the control of the respective school. To request access to, modification of, or deletion of student records, please contact the school that maintains those records directly.
When we provide services on behalf of a school, the school provides consent for Grouper Education to collect and process information from students under the age of 13 as permitted by the Children’s Online Privacy Protection Act. In addition, we collect, maintain, use, and disclose student records solely for authorized educational purposes.
When Grouper is used outside of a school setting, we will obtain verifiable parental consent from a parent or guardian before collecting or processing personal information from children under the age of 13, as provided by the user.
We reserve the right to modify this Privacy Policy at any time. If we make material changes to this Privacy Policy, we will notify you as required by applicable law and we will update the date of this Privacy Policy and post it on the services or other appropriate means.
If you have questions on concerns regarding this Privacy Policy, please contact us using contact information below.
Email: privacy@grouper.school
Address: Grouper Education, 9906 72nd Ave, Forest Hills, NY, 11375